Everything that is technical is fully standardized and for all that is creative you are given simple, easy to follow guidelines. Hometown is a fully computerized business that requires only 1-2 people to operate at any given time. We give you the tools you need so you can step back and concentrate your energies on that which is most important - managing the business and growing sales. 

(contd.)

Our big advantage

With our exclusive 22-step Healthy Touch® cleaning system, performed by a four-person team, THE MAIDS® franchisees deliver the deep-clean that consumers want. This cleaning system, engineered over more than 20 years, is the ultimate in efficiency, thoroughness and professionalism - it puts our owners head and shoulders above the competition. With more dual income households - and with families with less and less time available to clean their homes - it's no secret that the residential cleaning industry is literally booming. The Healthy Touch® advantage makes all the difference in capturing that market.

A better  lifestyle

(contd.)

• Study the business opportunity's franchise disclosure document. It includes information about the company, including whether it has faced any lawsuits from prior purchasers or lawsuits alleging fraud.

• Ask the Attorney General's office, state or county consumer protection agency and Better Business Bureau in the area in which the business opportunity promoter is based and where you live whether the promoter has a history of unresolved complaints.

• If the business opportunity involves selling products from well-known companies, call the legal department of the company whose merchandise is being promoted. Find out whether the business opportunity and its promoter are affiliated with the company.

• Consult an attorney, accountant or other business advisor before you put any money down or sign any papers.

(contd.)

 This facility has earned the endorsement of both the IFA and the American Association of Franchisees and Dealers, and has resulted in the consensual resolution of nearly 90 percent of the disputes submitted, on tern satisfactory to both parties to the relationship.

Mediation is a way to continue the process of negotiation, by using a go-between called a mediator. Parties who conclude that they should file a lawsuit remain free to do so. Remarkably, few do. Mediation works in almost every case. Mediation doesn't bind the disputing parties with a judge's award like arbitration does Of the approximately 150 franchise disputes that have been formally 5 admitted to the NFMP process, almost 90 percent have been resolved amicably. And this doesn't include disputes that were am ably resolved prior to formal mediation, in the course of the negotiation stage that is part of the program. Nor does it reflect disputes that were resolved prior to formal submission to the program.

(contd.)

How You Ask?

Sharing our experience, expertise, operational tools and know-how. Working together and communicating our success and ideas.

Staying ahead of our competition through the implementation of superior advertising, promotions and marketing strategies.

Fresh Food: From Charley's fresh-grilled steak, chicken and vegetable sandwiches to our fresh-cut fries, everything is made-to-order right in front of the customer.

Top Quality Food: Charley's uses only "USDA CHOICE" beef. While other competing concepts us "utility" grade -- two grades below Charley's.
Healthy Food: No oil is used on our grill. Fries are prepared in Cholesterol free soy oil.
In 90 Seconds or less: Charley's simple assembly line operations allow us to serve freshly prepared products in 90 seconds or less.

Universal Appeal: From our Columbus Convention center where we place first in sales, to our Atlanta Airport location where we have the highest sales in our wing, to our West Town Mall location where we achieved top sales per square foot for three years in a row, we are continually Out-Selling Major Competitors.
Innovation: Charley's innovative marketing & merchandising strategies resulted in the Idaho Potato Commission naming Charley's gourmet fry promotion the Grand Prize in its National Marketing contest & permitted us to be part of the commission's 1998 Advertising series.
No Brand Burn Out Here! Charley's offers a rejuvenating change to the ordinary cold subs, fried chicken, and burgers that are slowly causing brand burn out.
Flexibility: We recognize that each situation is unique, therefore our franchise and license agreements may be tailored to fit specific needs.
Interested in being the best?
Then start by calling us toll free
800-437-8325

http://charleyssteakery.com/

(contd.)

'The data continue to show women-owned firms growing more rapidly than those owned by men," said Acting Chief Counsel for Advocacy Susan M. Walthall of the US Small Business Administration.

The number of women-owned firms with employees grew more than three times as fast, or 37 percent, as the number without employees (12 percent). The number of firms with employees owned by men declined by 4 percent between 1992 and 1997.

Nationally, the share of firms that were owned by women in 1997 ranged from 21.5 percent to almost 31 percent. The District of Columbia had the largest share (30.9 percent), followed by New Mexico (29.4 percent), Maryland (28.9 percent) and Colorado (28 percent). In 1997, one-third of the women-owned businesses were in California, New York, Texas and Florida, the four most populous states.